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Motorcycle House Australia
Motorcycle House UK

Contact Us

For return submission please click here

Contact Form:

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    We're Here to Help You!

    Ask your question with a member of the Motorcycle House Customer Loyalty Team.

    CHAT:

    We encourge you to use our live chat feature for better and quicker help.

    Phone:

    +44 808 169 6517

    We are here for you 24 hours a day - 365 days a year.

    Address:

    Harbour Road
    Rye, TN31 7TE
    U.K

    Returns

    We believe in great customer service – even when you don’t like something and want to return it. Our return policy is fast and easy but there are still some ground rules to follow.

    Return Submission Form

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      Return Instructions

      Our general rules for returns are:

      • 30 day limit from invoice date for all merchandise round the year barring Christmas
      • 45 day limit from invoice date for all merchandise during Christmas
      • Merchandise to be returned should be unused and undamaged.
      • All returns to be sent via UPS, FedEx and USPS
      • Fees are refundable barring the shipping fees.

      Return procedure:

      • You will receive a Return Label Via email from us which you need to print and paste onto the box.
      • Retain the tracking number and use it for every correspondence with us.
      • It takes a maximum of two weeks for refunds to reach the customer.
      • Returns which are incomplete and have items missing may be subject to additional charges.
      • We are not responsible for lost, damages or missing packages.
      • Packages that do not meet these criteria may be returned and can also be subject to 50% restocking fee minus shipping charges.
      • All items do not fall under the return policy so please make a note of this before you buy, return or exchange anything.

      For all product replacements we offer one month warranty which is over and above the product warranty offered by the manufacturer. Please go through the terms and conditions as well as the complete return policy.

      Address:

      2 Harbour Road,
      Rye, TN31 7TE,
      U.K
      +44 808 169 6517

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      Further Info

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      Categories

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      Brands

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      Connect With Us

      • Facebook
      • Twitter
      • Instagram
      • YouTube
      • Pinterest
      • GooglePlus

      Further Info

      • About Us
      • Contact Us
      • Blog
      • FAQs
      • Shipping
      • Returns

      Categories

      • Apparel
      • Jackets
      • Vests
      • Pant & Chaps
      • Luggage
      • Saddlebags
      • Sissybar Bags
      • Tank Bags
      • Trunks
      • Swing Arm Bags

      Brands

      • Viking Bags
      • Viking Cycle
      • Nomad USA